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The Bleeding Edge
One man's rants and raves in a world where everything is moving way too fast, you can't tell the players without a program, and where millions of kids with iPhones and such are taking the industry to amazingly innovative places - which service providers have found increasingly hard to keep up with. How to win in this constantly changing world? It's the (new) economy, stupid.
In the Customer's Corner
Customer (could be you) starts to shop around for bundled services for a new home – listens to the radio, television, talks to new colleagues, reads the paper. There are lots of ads for many different service providers. I’ve been told that Verizon FiOs is in town, so is AT&T UVerse, DirecTV, Time Warner cable and Comcast. Wow, choices! Then comes the rest of the story... Lisa Modisette, a Customer Management consultant by trade shares her own experiences, insights, and sometimes frustrations as she fights the good fight from the inside and is just one of the masses like the rest of us on the outside. Send us your stories. Everybody has some...
It's 10:00 - Know where your data is?
According to the Federal Trade Commission, the cost of identity theft in 2004 reached $50 billion annually. At the end of 2005, global cybercrime turned over more money than drug trafficking. US Treasury advisor Valerie McNiven told Reuters, "Last year was the first year that proceeds from cybercrime were greater than proceeds from the sale of illegal drugs, and that was, I believe, over $105bn." The numbers are obviously much higher today and this is a global problem that impacts all geographies. Dr. Ron Ben-Natan, one of the world's foremost data security and GRC (Governance, Risk and Compliance) experts explores the issues as they pertain to new telecom, media or computing technologies.
The Girl Next Door
Harita is an your typical eighth grader at a suburban Texas Middle School. She turned 13 in August, and is just a semester away from entering high school. With a Facebook account and an AIM screename, she is always using the internet to stay in touch with her friends. When she’s not at home typing away at her keyboard, she’s texting on her new iPhone. And when she’s hanging out with friends, she always manages to take pictures to upload to Facebook. Neither Harita nor their friends think much about the concept of TeleMedia and they don’t care about the impending industry convergence. They do care that everything works so that they can live their lives the only way they know how. They are our future. So while they may not pay much attention to us; we better be paying attention to them, their friends, and the lives that they are living. We’ll hear from Harita regularly.
Times, they are a'changing
The Entertainment industry is changing in front of our eyes. Many industry "Giants" are afraid of where the 'Indie's' are coming from. In this column, Paul Morrissey explores the changing times and what is around the corner. Can the Giant move as quickly as the pack that is chasing them????
Mobile Universe
Mobile Universe is focused on how mobility is taking the world by storm. Not only are mobile computing solutions expanding to be present in every experience (entertainment, airplanes, pharmacies, doctor’s offices, fast food restaurant drive-though lines) but the solutions are more complex and have the ability to improve business processes now more than ever before.
Each month, we will focus on a topic that pushes the mobile envelope and takes mobility to the next level. We’ll scour the globe to report on those who live on the bleeding edge of implementing mobility for the good and the insane. In the process, we hope to bring our readers fun and interesting things to ponder when considering mobility.